According to, “ /ˈfēdˌbak/ is a process in which information about
the past or the present influences the same phenomenon in the present or future. As part of a chain of cause-and-effect that forms a circuit or loop, the event is said to “feed back” into itself.”.
Feedback not only tells the faults or loopholes in any software product but also encourage the developer of product to make the product fault free. Constructive feedback helps marketers make adjustments to their products and services to adapt to the changing needs of their customers. Feedback should be information-specific, issue-focused, and based on observations.